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Customer Service

Providing superior customer service is our top priority.

Referrals from satisfied clients account for 87% of our new business

We work hard to ensure your systems run without issue and are always available when you need them. Should your system experience a problem, we take pride in our ability to respond quickly and efficiently. In fact, on most occasions we identify and correct problems without our clients ever realizing that an issue occurred. We believe that being proactive and preventing problems is the best methodology. And should you need to work with one of engineers, you'll find they are some of the most courteous and professional in the business.

  "I have never worked with a more responsive IT company than Locktight Solutions. The quality of their work is excellent and customer service is outstanding."

    - Charles Giuliani, Director of Operations,
      Easton Associates, LLC

We strive to meet your IT needs with innovative, long-term solutions that further your business objectives, because we believe customer service includes doing what's right long term for your organization. When applying our expertise to a business issue, after a needs assessment has been provided and a course of action agreed upon, we see the project through completion, doing whatever it takes to facilitate a smooth implementation.

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